US Pro 2000 2nd Edition Portable Ultrasound Therapy Device

Question

Q: Can this ultrasound be used without the heat?

Asked by: Mary - 9/7/2015

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Q: What is the difference between the US 1000 and the US Pro 2000?

Asked by: N - 3/23/2017

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Q: The device has ac/dc does that mean it can operate with batteries? It does not say so on the video or on the specifications.

Asked by: Jaime - 9/15/2015

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Q: is it possible to use this without the pre heat option?

Asked by: MR - 7/11/2015

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Q: Can this ultra sound hear the heart beat?

Asked by: steve - 7/16/2015

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Q: I purchased the US Pro 2000 2nd Edition ultrasound unit. Do you have a guide that shows how to use this unit for different areas of the body? For example, I am wanting to use this for tennis elbow. I need to know the intensity and recommended time for this injury? Thank you

Asked by: Norman Porter - 8/6/2015

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Q: Is this unit safe to use in water instead of ultrasound gel for uneven small surfaces like fingers and elbows?

Asked by: Elizabeth - 8/17/2015

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Q: is the equipment 240 volts?

Asked by: Zen - 8/10/2015

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Q: How much rest time should be given to the device between two treatments?And how many treatments can be done at the maximum in one day?

Asked by: suzane - 2/16/2017

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Q: Is this good for pain and for relieving inflamation and for scar tissue after surgery?

Asked by: Deborah - 8/31/2016

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Q: What does your 1 year warranty cover?

Asked by: Jordan - 5/22/2017

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Q: Can I use this on face for skin improvement? How long and how often please? Thanks

Asked by: Raquel - 7/10/2018

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Q: Can this system be used for healing liposuction sites (after surgery)?

Asked by: Sissy J - 10/25/2016

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Q: Does the head vibrate or make any kind of sound, anything that allows you to know it is working? Ours does all the things indicated but when you turn on the time and mode on there is no change in the unit that you can see or feel to tell that it is running

Asked by: Mary - 6/18/2018

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Q: I have been having jaw muscle pains. Can this device be used on the jaw and around the face?

Asked by: Jaron - 3/20/2019

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Q: What is the difference between this US Pro 2000 2nd Edition Portable Ultrasound Therapy Device and the LG Pro Series Elite Portable Ultrasound Therapy Device Bundle (DU3037)? They both appear to have identical specifications. Thank you.

Asked by: Andrew - 9/27/2025

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Q: I had finger joint fusion 3 months, which has left lumpy scar tissue on my finger. Also, years ago I had an Achilles tendon surgery, which has left the area with very lumpy scar tissue. Will the ultrasound machine help with these lumpy scar tissue areas?

Asked by: Doris - 10/17/2025

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Q: What is the size of the sound head?

Asked by: Robert Stilley - 9/9/2025

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Q: Hi, liefern Sie auch nach Deutschland und hat das Gerät dann auch einen deutschen Stromstecker? Viele Grüße (Hi, do you also ship to Germany, and does the device have a German power plug? Best regards)

Asked by: Andreas - 9/21/2025

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Q: Can this ultrasound be used on your head if you have long hair?

Asked by: Simone - 9/29/2025

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Q: Is this safe to use with Lymphoma patients? Any studies on the negative effects of this type of Ultrasound on cancer? Thank you.

Asked by: Karen - 8/7/2016

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Q: how much do your units weigh?

Asked by: florrie - 1/22/2018

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Q: Will this unit break up plaque in my blood vessels?

Asked by: Donald - 9/13/2020

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Q: I'm a therapist and I'm considering purchasing this US device. Is the head waterproof? Would it be safe to use in a water bath where the head only would be submerged 1-2 inches?

Asked by: D Garner - 8/1/2023

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Q: Is this device strong enough to remove scar tissue that hinders joint movement?

Asked by: Alan - 9/28/2023

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Q: Will the AC/DC adapter work with 220V electrical output like the on in Saudi Arabia? We are interested in supplying our Therapists with this product.

Asked by: Pt. Suhail - 3/14/2025

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Q: How do you select continuous or pulse mode?

Asked by: Diane Chabot - 9/7/2025

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Q: What is the output? How many hertz?

Asked by: Shannon Duff - 9/9/2025

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Q: I live in Japan. Can you ship this product to Japan? If yes, please let me know how to place an order. Thank you,

Asked by: bekka - 10/10/2025

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Questions about this item? Ask here.

Accepted Answer

A: Yes, the US Pro 2000 can indeed be used without the heating function.

Was this answer helpful? 21 of 22 Customer(s) found this Answer helpful.

Answer provided by: TENSPros Management (9/10/2015)

Accepted Answer

The US Pro 2000 is about 3x more powerful, operates at a 100% duty cycle on the High mode, resulting in a Continuous Pulse, which is preferred by most therapists, and also features a pre-warming sound head to allow for extra comfort so that the patient does not have to apply a cold aluminum sound head directly to the skin.

Accepted Answer

A: The US Pro 2000 runs only on the AC Adapter, meaning you have to plug it in to a standard wall socket. It does not run on individual batteries.

Was this answer helpful? 20 of 21 Customer(s) found this Answer helpful.

Answer provided by: TENSPros Management (9/16/2015)

Accepted Answer

Yes! The US Pro 2000 2nd Edition CAN be used without the preheat function. If you do not want to wait for the soundhead to preheat, you can press both the MODE button and the TIME button simultaneously. This will cause the device to go back to Standby mode, and bypass the preheat function.

Accepted Answer

Our portable ultrasound devices are designed for therapeutic ultrasound, not ultrasound used for sonography, or imaging. Therapeutic ultrasound is used for stimulating blood flow and speeding up the healing process for soft tissue injuries. It is also great for relieving pain from swelling, as well as gently massaging muscles, tendons, and ligaments.

Accepted Answer

Unfortunately, we do not have any sort of guide available that shows recommended treatment settings for different body parts using therapeutic ultrasound. Ultrasound is certainly a doctor-approved treatment option for a large number of ailments, though. For specific cases, we highly recommend consulting with a doctor/medical professional to advise you of the optimal treatment settings for your particular situation, as we do not staff medical professionals, but we do know the ins and outs of the products that we carry.

Accepted Answer

Yes, the US Pro 2000 can be used for aqua therapy, however the soundhead can only come in contact with the very surface of the water and can not be submerged too far. We highly recommend first consulting with your doctor/medical professional prior to use for proper instruction based on your particular case.

Accepted Answer

A: Yes, the US Pro 2000 comes with an Adapter that takes 100-240V.

Was this answer helpful? 10 of 10 Customer(s) found this Answer helpful.

Answer provided by: TENSPros Management (8/11/2015)

Accepted Answer

A: Please consult with your doctor for specific treatment settings and questions regarding your particular case.

Was this answer helpful? 8 of 23 Customer(s) found this Answer helpful.

Answer provided by: TENSPros Management (2/16/2017)

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A: Therapeutic ultrasound can certainly be used for those purposes, but it is always recommended to first consult with a doctor to see if ultrasound is a good fit for your particular case.

Was this answer helpful? 7 of 8 Customer(s) found this Answer helpful.

Answer provided by: TENSPros Management (9/1/2016)

Accepted Answer

If within the 1 year period, you ever feel there is something wrong with your device, if you need any assistance at all, please let us know and we will do anything we can to assist on our end. If necessary, we will file a tech support/warranty claim with the manufacturer so that their Technical Customer Service Rep can reach out to you to walk you through the item, go through any pertinent troubleshooting steps, and then go from there. Should your item be deemed faulty or defective, then they can issue a replacement device or a credit for the cost of the item. Please refer to the troubleshooting section in your Instruction Manual, along with the manufacturer's demo videos on this product page, as a first step for any questions.

Accepted Answer

The US Pro 2000 is an ultrasound therapy device for pain management, operating at a 1 MHz frequency. It would not be recommended to use for cosmetic purposes, as the sound wave penetration may be too deep for facial tissue. Consult with a doctor first to see if this would be right for you.

Accepted Answer

A: This would be a question better directed towards a doctor/trained medical professional. We can only provide more technical sort of information as it relates to the items we carry.

Was this answer helpful? 2 of 6 Customer(s) found this Answer helpful.

Answer provided by: TENSPros Management (10/26/2016)

Accepted Answer

A: Please refer to the "Function Test Of Ultrasonic Action" (Water Droplet Test), as indicated on Page 1 of the Quick Reference Guide that comes with the device.

Was this answer helpful? 2 of 7 Customer(s) found this Answer helpful.

Answer provided by: TENSPros Management (6/20/2018)

Accepted Answer

The 1MHz frequency of the ultrasound output may be too intense for thinner and more sensitive tissue, such as around the face... It is always best to consult with a doctor/trained medical professional first to see whether a form of therapy like ultrasound would be recommended for any particular case.

Accepted Answer

They work exactly the same. The only difference between the two units is simply the color! We acquired stock from the company LG when they went out of business. They had their units private labeled for their company which is why they are a different color from the orignal US Pro 2000.

Accepted Answer

This unit on the low and medium settings have pulsed ultrasound which is helpful in breaking down scar tissue. The high setting is continuous which distributes heat to deep tissues to help relax and dilate blood vessels to promote healing.

Accepted Answer

A: The sound head is 4.0cm2.

Was this answer helpful? 1 of 1 Customer(s) found this Answer helpful.

Answer provided by: TENS Pros Management (9/10/2025)

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Wir liefern nach Deutschland! Wir empfehlen die Nutzung eines Spediteurs wie Shipito oder Planet Express, da diese auf Zollbestimmungen spezialisiert sind und den gesamten Prozess des Imports/Exports von Paketen zwischen verschiedenen Ländern so schnell und unkompliziert wie möglich gestalten. Dieses Gerät hat einen zweipoligen Stecker, daher müssen Sie es an einen Konverter anschließen, der zu Ihren Steckdosen passt.
(We do ship to Germany! We recommend utilizing a Freight Forwarder like Shipito or Planet Express, as they tend to specialize in customs compliance and keeping the entire process of importing/exporting packages between different countries as quick and clear to the customer as possible. This device has a two prong plug, so you will need to plug it into a converter to match your outlets.)

Accepted Answer

A: It is not recommend to be used for superficial structures like the head and face, but is intended for treating deep muscles and joints. The unit is designed to provide therapeutic pain relief through the heating of the tissues.

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Answer provided by: TENS Pros Management (9/30/2025)

Accepted Answer

This would be a question better directed towards a doctor/trained medical professional, as we do not staff any doctors here. We can only provide more technical sort of information as it relates to the items that we carry. Feel free to take a closer look at the US Pro 2000, which is arguably the most popular therapeutic ultrasound device for portable at-home use, if your doctor says ultrasound may be a good fit for your particular case. We will be happy to help if you have any questions beyond that point.

Accepted Answer

A: According to the official product description here, 0.43 lbs (without the adapter).

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Answer provided by: TENSPros Management (1/22/2018)

Accepted Answer

At a 1MHz frequency output, the US Pro 2000 is indicated more as a non-invasive pain management tool in the form of ultrasound therapy, by penetrating into deeper tissue. It is unlikely to be a good and effective tool for specifically breaking up plaque and addressing clogged arteries, although ultrasound therapy can certainly promote blood circulation. It is always best to consult with your doctor to see if such a form of therapy would be effective for what you specifically need, and then go from there. Any technical questions regarding the equipment we carry that you may have along the way, you are always welcome to contact us for more assistance.

Accepted Answer

A: Yes, the aluminum soundhead portion of the applicator itself is rated at IPX7 and can be used for ultrasound therapy with water, with only the metal soundhead submerged just under the water surface.

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Answer provided by: TENS Pros Management (8/1/2023)

Accepted Answer

This device is engineered to deliver therapeutic ultrasonic waves up to 5cm deep into tissue, which are known to promote tissue healing and potentially soften scar tissue. However, the extent to which it can remove scar tissue or restore joint movement may vary among individuals... The US Pro 2000 could be a beneficial part of a comprehensive treatment plan, though, especially when used in conjunction with other therapies such as physical therapy or massage. For optimal results, we always recommend consulting with a healthcare professional who can provide personalized advice based on your unique medical history and the severity of your condition.

Accepted Answer

Yes, the voltage input for the AC power adapter is compatible from 100-240V, so the device can be used anywhere in the world, no problem. The only thing you may need is a separate adapter just to make the US-plug style of the AC power adapter physically fit the electrical outlet style used in your country.

Accepted Answer

A: The Low (5%) and Medium (50%) settings deliver pulsed ultrasound and the High (100%) setting delivers continuous.

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Answer provided by: TENS Pros Management (9/9/2025)

Accepted Answer

A: The output power depends on the mode you select Low (0.32W ± 20%), Medium (3.20W ± 20%) and High (6.40W ± 20%). This portable unit puts out an acoustic frequency of 1MHz which targets tissues at depths of 1-2 inches.

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Answer provided by: TENS Pros Management (9/9/2025)

Accepted Answer

Yes we ship to Japan! We recommend utilizing a Freight Forwarder like Shipito or Planet Express, as they tend to specialize in customs compliance and keeping the entire process of importing/exporting packages between different countries as quick and clear to the customer as possible. But we do have USPS and UPS International options as well. You can place an order through our website. You do not need to have an account!